Adapters

Available upon request at the reception.

Activities & Entertainment

The reception can inform you about the most relevant activities happening on Pico Island.

Air Conditioning

Available in all rooms

Airport

Pico Airport is located 2.8 km from Pico Vineyards Hotel. We suggest starting your journey to the airport 90 minutes before your flight departure.

Amenities

In addition to the in-room amenities, a sewing kit is available on request at the reception.

Animals

Animals are not allowed at Pico Vineyards Hotel, except for guide dogs.

Anniversaries

Celebrate your birthday with us and make your day special – for more information, contact the reception.

Bath Towels

All rooms are equipped with hand towels, face towels, and bath towels. Changed with each new guest and every 3 days for long stays. Pool towels are available in the suites.

Bed Linen

All accommodations have 100% Portuguese cotton bed linen. Changed with each new guest and every 3 days for long stays.

Breakfast

Served in the breakfast room from 7:00 AM to 11:30 AM by our staff for your comfort and convenience.

Car Rental

For more information, contact the reception.

Cards Accepted

Visa, Multibanco, Visa Electron, and Mastercard.

Check-in

From 3:00 PM. For early check-in, contact reception for availability.

Check-out

Until 12:00 PM. For late check-out, contact reception for availability.

Cleaning Service

Complimentary daily housekeeping service until 4:00 PM.

Coffee

Each room has a coffee machine with capsules provided.

Complaints Book

Available at the reception.

Cots / Extra Bed

Extra bed available in five rooms via sofa bed. Contact reception for setup and pricing.

Do Not Disturb

If you do not wish to be disturbed, place the sign on your door.

Drinks

If you would like a drink, please contact the reception.

Electricity

220V.

Express Laundry / Ironing Service

Available with a 12-hour return. Ask at reception for pricing.

Fire

In case of fire, contact reception and report the location and size if possible. Refer to your room’s emergency plan and go to the meeting point in front of the building.

First Aid

A basic first-aid kit is available in the room.

Flowers

To buy or send flowers, contact reception.

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Front Desk / Reception

Open daily from 7:00 AM to 11:00 PM, including weekends and holidays. Bilingual staff (Portuguese and English).

Gift Vouchers

Pico Vineyards offers gift vouchers. Contact reception.

Guest Valuables

The management is not responsible for money, jewelry, or valuables not deposited at the reception’s safe deposit (DL No. 222, Art. 21, para. 2 – Diário da República, 25-09-1997).

Housekeeping

See Cleaning Service.

Indoor Pool

Heated and available for all guests.

Internet

Free Wi-Fi is available in all rooms and public areas. Username and password are provided at check-in.

Iron & Ironing Board

Available in your room.

Key

Your room key is for your private use. Please do not leave it in the room and return it at check-out.

Luggage

Secure luggage storage is available for guests who have checked out or not yet checked in. Contact reception.

Lost & Found

For lost items, contact the reception.

Maps & Itineraries

Available at the reception.

Massage Room

With massage menu available at the reception. Reservations required in advance.

Mini-bar

Available in all rooms.

Mineral Water

Complimentary bottled water provided in each room.

Multilingual Staff

Our team speaks Portuguese and English.

Non-Smoking Policy

Smoking is prohibited in all buildings, including rooms. Fire detectors are highly sensitive.

Outdoor Pool (Private)

Available only in suites.

Parking

Complimentary parking available for guests.

Pillow Menu

Hypoallergenic and orthopedic pillows available upon request.

Photocopies / Scans / Printing

We offer document printing, scanning, and boarding pass printing. Ask at the reception.

Pool Towels

Available in the suites.

Private Outdoor Shower

Available in suites only.

Private Wine Tasting Room

Open daily from 10:00 AM to 6:30 PM. Contact: +351 917 183 996.

Questions / Inquiries

Please contact reception for any assistance.

Reception

See Front Desk.

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Reservations

Available by phone, email (info@picovineyards.pt), or on our website: https://picovineyards.pt.

Robes and Slippers

Provided in all rooms.

Rooms

All rooms include blackout curtains, LED TV with 30 channels, air conditioning, phone, fiber internet, desk, luggage rack, linen, bath towels, robe and slippers, tea and coffee facilities, mini-bar, private bathroom with rainfall and handheld showers, hairdryer, ironing board and iron, magnifying mirror, and comfort amenities.

Safe

A guest-use safe is available in an appropriate location. Contact reception.

Sewing Kit

Available on request at the reception

Slippers and Robes

Provided in all rooms.

Smoking Policy

See Non-Smoking Policy.

Tap Water

Safe to drink.

Taxi Service

We work with trusted providers for quality transport. Contact reception.

Tea

Tea facilities available in each room.

Telephone

In-room telephones provided. Dial 700 to contact reception. For outside calls, dial the number directly.

Television

30 national and international channels available.

Turndown Service

Available until 5:00 PM. Contact reception to request.

Wine Bar / Wine Cellar

Open daily from 3:00 PM to 9:30 PM.